1. Introduction
Welcome to TeamLink Consultants (OPC) Pvt. Ltd. ("TeamLink", "we", "us" or "our"). We provide recruitment, staffing, consulting and related business services through our website, Candidate Portal and internal and client-facing platforms.
This Privacy Policy explains how TeamLink collects, uses, stores, shares, protects and otherwise processes personal information when you use our website, recruitment services, Candidate Portal, ATS, HRMS, Accounts features or other services that link to this Privacy Policy.
2. Scope
This Policy may apply to information relating to:
- Website visitors;
- Candidates, job seekers and applicants;
- Users of the Candidate Portal;
- Clients and client representatives;
- Recruiters, BDEs and other business contacts;
- TeamLink employees and authorized workforce users;
- Vendors and vendor representatives; and
- Other individuals whose information is provided to TeamLink in connection with our services.
Different notices may apply to specific products, employment relationships or services where required by applicable law.
3. Definitions
Personal Data / Personal Information means information relating to an identified or identifiable individual, to the extent covered by applicable law.
Data Principal / Data Subject means the individual to whom personal data relates, as applicable under relevant law.
Data Fiduciary / Data Controller means the person or organization determining the purpose and means of processing personal data, as applicable.
Data Processor / Service Provider means a person or organization processing personal data on behalf of TeamLink or another responsible party.
Service means TeamLink's website, Candidate Portal, ATS, HRMS, Accounts features, recruitment services and other related services covered by this Policy.
4. Information We Collect
4.1 Identity and Contact Information
- First and last name;
- Email address;
- Telephone/mobile number;
- Address, city, state and PIN code;
- Photograph where provided or required for a legitimate purpose;
- Account identifiers, usernames and employee/candidate identifiers.
4.2 Candidate and Recruitment Information
- Resume/CV and profile information;
- Education, qualifications, skills and work history;
- Current and previous employers;
- Current and expected compensation/CTC where relevant;
- Notice period and availability;
- Preferred roles and locations;
- Languages and other professional information;
- Job applications, application status and recruitment source;
- Interview schedules and interview-related information;
- Recruiter/client feedback and recruitment workflow status;
- Selection, rejection, hold and joining-related information.
4.3 Verification Information
Where relevant to a role, service or background verification process, we may collect identity, address, qualification or other verification documents. We aim to collect only information reasonably necessary for the applicable purpose.
4.4 Candidate Portal and Account Information
- Login and account details;
- Profile completion information;
- Saved jobs and applications;
- Application history and status;
- Communication preferences;
- Interview schedules;
- Relevant activity within the portal.
4.5 Client and Business Contact Information
- Company name;
- Contact person's name and designation;
- Business email and telephone number;
- Hiring requirements and job details;
- Business address and location information where relevant;
- GST and other business information where required.
4.6 Employee and HRMS Information
Where the TeamLink HRMS is used, we may process employee information necessary for employment administration and related workflows, including employee profile information, employee ID, department, designation, joining information, attendance, leave, work-related records, employment status, reporting information, documents and relevant system activity.
Where an attendance or other feature requires location information, location may be processed only for the relevant feature and subject to applicable permissions and law.
4.7 Accounts and Financial Information
Where our Accounts functionality is used, we may process business and financial records such as invoices, GST/TDS information, payment status, transaction references, vendor information, expense records and related documentation. We do not claim to collect bank or payment information unless the relevant TeamLink feature actually requires it.
4.8 Usage, Device and Security Information
We may automatically receive information such as IP address, browser type and version, operating system, device information, pages visited, date and time of visits, time spent on pages, diagnostic information, security events and related technical data.
4.9 Location Information
Where a TeamLink feature requires location information, such as an attendance or location-enabled workflow, we may collect location information with the applicable permission or lawful basis. You may be able to control location permissions through your device or browser settings, although disabling location may affect certain features.
4.10 Cookies and Similar Technologies
We may use cookies, pixels, tags, scripts and similar technologies for session management, security, preferences, analytics and other purposes described in this Policy.
5. Sources of Information
We may receive personal information:
- Directly from you when you register, apply, submit a form, upload a resume or communicate with us;
- From recruiters, employees, clients, referrals or authorized business contacts;
- From employers, job providers or other recruitment sources where permitted;
- Automatically through your use of our website or services; and
- From service providers or other sources where permitted by applicable law.
6. How We Use Personal Data
Depending on the service and applicable law, TeamLink may use personal data to:
- Create and manage accounts;
- Provide and maintain our website and services;
- Match candidates with suitable job opportunities;
- Process job applications;
- Share relevant candidate information with clients for recruitment;
- Schedule and manage interviews;
- Support recruiters, BDEs, clients and authorized users;
- Administer employee and HRMS workflows;
- Manage invoices, payments and business records;
- Provide customer support;
- Verify information and conduct background checks where applicable;
- Use automated and AI-assisted tools for recruitment support;
- Analyze usage and improve services;
- Detect, prevent and investigate fraud, misuse, security incidents and technical problems;
- Communicate service, account, application and interview information;
- Send promotional communications where permitted and where applicable preferences allow;
- Comply with legal and regulatory requirements;
- Enforce agreements and protect our rights, property and safety; and
- Carry out other purposes disclosed at the time of collection or otherwise permitted by applicable law.
7. AI-Assisted Recruitment
Where the relevant features are available, TeamLink may use automated or AI-assisted systems to support recruitment workflows. These may include:
- Resume parsing and information extraction;
- Skill and experience analysis;
- Candidate-to-job matching;
- Job recommendations;
- Recruitment workflow assistance;
- Interview coordination; and
- AI-assisted interview or assessment analysis where such functionality is enabled.
AI-generated results may be inaccurate, incomplete or unsuitable in individual cases. AI outputs are intended to support recruitment workflows and should not be treated as a guarantee of interview, selection, employment, compensation or joining.
Recruiters and hiring organizations may review candidate information and make recruitment decisions. TeamLink does not represent that an AI-generated score or recommendation alone determines a hiring outcome.
Where third-party AI providers are used, TeamLink will apply appropriate contractual, technical and organizational safeguards consistent with the applicable service and law. The specific providers and processing arrangements may change as our services evolve.
9. Service Providers and Data Processors
We may engage third-party companies and individuals to perform services on our behalf. Depending on the service, these may include hosting, cloud infrastructure, storage, email, SMS, WhatsApp or other messaging, calling, analytics, authentication, security, AI and technical support providers.
Where required, TeamLink expects relevant service providers and processors to process information only for authorized purposes, maintain confidentiality, implement appropriate safeguards and assist with applicable privacy and security requirements.
The exact providers used by TeamLink may change over time. TeamLink should maintain an internal vendor/data-processor register identifying the providers actually used and the categories of data they process.
10. Communications
Where you provide contact information, TeamLink may use email, telephone, SMS, WhatsApp or other available communication channels for:
- Account registration and verification;
- Job opportunities and applications;
- Interview scheduling and updates;
- Recruitment status and joining-related communications;
- Service and account notifications;
- Support and business communications; and
- Promotional communications where permitted.
You may opt out of non-essential promotional communications using the available unsubscribe or preference mechanism. Essential messages relating to your account, application, interview, security or requested services may still be sent.
Communication delivery and data handling may also be subject to the privacy practices and terms of the applicable communication provider.
12. Data Storage and Transfers
TeamLink aims to use appropriate hosting and infrastructure arrangements for the services it provides. Data may be stored or processed in India and, where our service providers operate internationally, may be processed outside India as permitted by applicable law.
Before publication, TeamLink should verify the actual locations and transfer arrangements of its hosting, AI, email, messaging, analytics and other material service providers. We do not promise that all data remains in India unless the technical architecture and vendor contracts support that statement.
13. Data Retention
TeamLink retains personal data only for as long as reasonably necessary for the purpose for which it was collected, for applicable business needs, and for legal, contractual, security, dispute-resolution or regulatory requirements.
| Category | Retention principle |
|---|---|
| Candidate profile | While active or reasonably required for recruitment, job matching and related business/legal purposes. |
| Job applications | For the recruitment process and applicable business/legal retention period. |
| Interview/recruitment records | For the applicable recruitment, business, security or legal period. |
| Employee/HRMS information | For employment administration and applicable statutory/legal retention requirements. |
| Accounts/financial records | For applicable accounting, tax, contractual and legal requirements. |
| Security and technical logs | For a period appropriate to security, fraud prevention, troubleshooting and legal requirements. |
When information is no longer required, TeamLink may delete, anonymize or otherwise securely dispose of it, subject to applicable legal and operational requirements.
14. Security
Security of personal data is important to TeamLink. Depending on the system and data involved, we may use technical and organizational safeguards such as:
- Role-based and least-privilege access controls;
- Authentication and account security controls;
- Secure connections for data transmission;
- Encryption where implemented and appropriate;
- Access monitoring and audit logging;
- Backups and recovery controls;
- Security monitoring and incident-response processes;
- Administrative access restrictions;
- Vendor and service-provider controls; and
- Account deactivation and access removal when no longer authorized.
No method of Internet transmission or electronic storage is completely secure. We therefore cannot guarantee absolute security, but we seek to maintain safeguards appropriate to the nature and risks of the information we process.
15. Data Security Incidents
TeamLink maintains processes intended to detect, assess, contain, investigate and respond to security incidents involving personal data.
Where applicable law requires notification of a personal data breach or security incident to affected individuals, regulators or other authorities, TeamLink will make the required notifications within the applicable legal requirements.
TeamLink may also take steps such as disabling compromised accounts, restricting access, preserving relevant logs, investigating the incident, mitigating harm and implementing corrective measures.
16. Privacy Rights
Subject to applicable law and any lawful exceptions, you may have rights relating to your personal data, including:
- Requesting information or access to personal data held about you;
- Requesting correction or updating of inaccurate information;
- Requesting deletion where applicable;
- Withdrawing consent where processing is based on consent;
- Raising a privacy grievance;
- Exercising any nomination or other statutory rights available under applicable law; and
- Exercising other rights provided by applicable privacy law.
To make a request, contact us using the privacy contact details below. We may need to verify your identity before responding to protect against unauthorized access, deletion or disclosure.
Some information may need to be retained where required by law, for security, fraud prevention, dispute resolution, contractual obligations or other lawful purposes.
17. Consent and Withdrawal
Where TeamLink relies on consent, we seek to provide information about the relevant purpose before or when collecting the information and obtain consent through an appropriate mechanism where required.
Where applicable, you may withdraw consent by using the mechanism provided for that purpose or by contacting TeamLink. Withdrawal of consent does not affect processing that occurred lawfully before withdrawal and may affect our ability to provide certain features or services that depend on the withdrawn consent.
TeamLink may maintain appropriate records of consent, including the relevant notice or purpose, date/time, method and withdrawal where applicable.
18. Children's Privacy
Our recruitment and business services are not intended for children under 18 unless a service is specifically designed and lawfully offered to them.
We do not knowingly seek to collect children's personal data except where permitted or required by applicable law and with the safeguards required for such processing.
If you believe that a child has provided personal data to TeamLink improperly, please contact us so that we can review and take appropriate action.
19. Third-Party Links and External Job Providers
Our Service may contain links or listings that lead to websites, job providers, employers or services that TeamLink does not operate.
Where jobs or information are sourced from external providers, the relevant third party may have its own terms and privacy practices. TeamLink does not control third-party websites or guarantee their privacy or security practices.
When you leave TeamLink and use a third-party website or service, review that provider's privacy policy before submitting personal information.
20. Business Transactions
If TeamLink participates in a merger, acquisition, restructuring, financing, sale of assets or other business transaction, personal data may be transferred as part of the transaction where legally permitted. We will apply appropriate safeguards and notices required by applicable law.
21. Changes to This Privacy Policy
We may update this Privacy Policy as our services, technology, legal obligations or privacy practices change.
We will update the effective date or last-updated date when changes are made. Where a change is material and applicable law requires notice, we will provide an appropriate notice through email, the Service or another suitable channel.
We encourage you to review this Policy periodically.
22. Privacy and Grievance Contact
Name: Purna
Designation: HR Team Lead
Email: info@teamlinkcs.com
Phone: +91 9032321414
Address: Teamlink Consultants, 606, 6th Floor, ARV Work Spaces LLP, Manjeera Trinity Corporate, KPHB, Hyderabad, Telangana 500072, India
We aim to acknowledge and address privacy complaints within the timeframe required by applicable law.
23. Contact Us
If you have questions about this Privacy Policy or TeamLink's privacy practices, please contact:
TeamLink Consultants (OPC) Pvt. Ltd.
Registered Office: 606, 6th Floor, ARV Work Spaces LLP, Manjeera Trinity Corporate, KPHB, Hyderabad, Telangana 500072, India
Privacy Email: info@teamlinkcs.com
General Contact: info@teamlinkcs.com
Phone: +91 9032321414